Terms & Conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “WME Technology Enterprise” relationship with you in relation to this website.
The term “WME Technology Enterprise” or “us” or “we” refers to the owner of the website.
The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without “WME Technology Enterprise” prior written consent.
COUPON RM10 Bonus Coupon (Apply for minimum
purchase RM 30 above)
- Only applicable to members who registered in the past 7
days and have not received any New Member benefit.
- Maximum one (1) Coupon download per ID per promotion.
- Coupon validity period: 3 days upon Received.
- SMS verification is required for this promotion.
- Coupons may be restricted to certain categories and
subject to certain conditions. Please read the specific terms &
conditions for your coupon here.
- Coupon exclusions apply: mobile top up and other
selected items.
- wme.my reserves the right to cancel any Coupons at our
sole discretion, where a member uses more than One (1) ID to download such
coupons.
- wme.my reserves the right to discontinue the promotion,
as well as amend any of the terms and conditions without prior notice.
The above terms and conditions are supplemental to the wme.my standard terms
and conditions for members.
Important: Returns & Refunds Policy
Depending on the applied Return policy, you may return your item to us within 7 calendar days. Countdown starts from the date you received the item to the post stamp date on the return parcel.
Can I return an item after the Return Policy coverage days? - Your item cannot be returned after 7 calendar days for items under 100% Buyer Protection and 7 calendar days for items under wme.my Satisfaction Guaranteed.
- If exceeded this period, kindly check the warranty status of the item and proceed redeem by contacting the manufacturer directly for further assistance.
- You can also find all the contact information of your product’s warranty centre on the warranty card inside your package.
Read more about Delivery and Warranty information here
Requirements for a valid return:
- Proof of purchase (order number, tax invoice, etc.)
- Bank details in Shipping Label if the original payment proof.
- Include printed Shipping Label and Tax Invoice in each return package box.
- Reason for return has to be valid and return acceptance conditions met (check out below)
For which reasons can I return an item? You may want to return your item due to any of the following reasons:
Depending on the applied Return policy, you may return your item to us within 7 calendar days. Countdown starts from the date you received the item to the post stamp date on the return parcel.
- Your item cannot be returned after 7 calendar days for items under 100% Buyer Protection and 7 calendar days for items under wme.my Satisfaction Guaranteed.
- If exceeded this period, kindly check the warranty status of the item and proceed redeem by contacting the manufacturer directly for further assistance.
- You can also find all the contact information of your product’s warranty centre on the warranty card inside your package.
Read more about Delivery and Warranty information here
Requirements for a valid return:
- Proof of purchase (order number, tax invoice, etc.)
- Bank details in Shipping Label if the original payment proof.
- Include printed Shipping Label and Tax Invoice in each return package box.
- Reason for return has to be valid and return acceptance conditions met (check out below)
You may want to return your item due to any of the following reasons:
Alternatively, you can also ship your return item using any courier service and your courier fee will be paid yourself.
NOTE:
- In the unlikely event that your return does not meet requirement(s), our Customer Service will notify you before sending it back to you. In this instance, we will return courier/postal fee will charge you again.
- Returns are not applicable for all Brand New Laptop,Mobile Phone, Pre-Order products, formula products, under garments due to hygiene purposes. You are to ensure that product is not opened, as otherwise it will not be accepted for return.
- In the event that you have received damaged products, please contact wme.my +6016-495 9000 within 48 hours to expedite the claim process.